Instagram Insights Data Is Missing from My Report
This article will assist with the following issue:
Certain Instagram Insights data is missing.
Many of Instagram's Insight key metrics are lifetime. Instagram's API does not collect historical data for lifetime metrics. We will begin saving data for these metrics on the first time you connect with us so that you can have historical data in the future.
These metrics are lifetime:
- Followers by City (key and value)
- Followers by Country (key and value)
- Followers by Gender Age (key and value)
- Followers by Locale (key and value)
Make sure to include today in your reporting range on the first time you connect with us.
Non-lifetime metrics can be backfilled up to 1 year.
Still having issues?
Send us a ticket and we will get back to you.
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