A Facebook Ads Account Is Missing From The List When Trying To Create A Report
This article will help you to resolve the following problem:
One or more Facebook accounts are missing from the list when trying to create a report.
Cause
When you connect to Facebook in the Hub, only accounts that are already added to your Business Manager account will be approved for accessing the API. You will need to disconnect and reconnect each time you add a new account to your Business Manager account. This will not impact any existing reports.
Solution
1. Go to your Hub. Select Sources from the left side panel.
2. Click the red icon to Disconnect.
3. Click + New Data Source and follow the steps to reconnect your Facebook account.
4. Go back to Looker Studio and check to see if the account is now available.
If this does not work, go to your Facebook account business integrations and remove our App.
Then repeat steps 1-3 in your Hub.
Still having issues?
Send us a ticket and we will get back to you.
Related Articles
An Instagram Ads Account Is Missing From The List When Trying To Create A Report
This article will help you to resolve the following problem: One or more Instagram accounts are missing from the list when trying to create a report. Cause When you connect to Facebook and Instagram in the Hub, only accounts that are already added to ...Missing Pages in Facebook Insights
Sometimes, Facebook changes app permissions and they need to be refreshed. This can cause frustration when you're trying to connect to Facebook Insights and you see missing pages. This page will help you get back on track. This page will assist you ...Troubleshooting Facebook
Facebook's API is complex and often difficult to work with due to continuous changes and little documentation or support. Here you will find the most up-to-date information we have to troubleshoot issues that arise while making Facebook reports. ...Facebook Ads Data Connector User Guide
The following article is a guide for automating reports with your Facebook Ads connector. It includes metrics available and instructions for how to connect, use, and backfill your Facebook Ads data. To create a Facebook Ads report, you will need at ...Missing Sums on Facebook or Instagram Ads Campaign Reports
Facebook's attribution reporting has undergone some changes that may affect your reports. This article will help you understand how to compensate for new challenges with their API. This article will help you to resolve the following problem: You may ...