Blank Screen or Unable to See Hub

Blank Screen or Unable to See Hub

This article will address the following error:

Hub will not load or a blank screen displays when logged in.

A screenshot of the PMA hub showing the left sidebar and a blank screen.

Cause

Your company's firewall may be blocking Power My Analytics or you may have cookies blocked.

Solution

Enable cookies

In the privacy and security section of your browser settings, select Allow all cookies.

The privacy and security section of the Google Chrome browser settings.

Try another connection

Log in through a personal computer, VPN, or phone. If you are able to access your Hub from another device, the problem may be your company's firewall.

Contact your company's IT department to request permission for Power My Analytics.

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