Cancel or Re-Activate My Subscription
To cancel your Power My Analytics subscription, follow the steps below.
Before You Cancel
- Data updates will immediately cease when your subscription is canceled.
- Only a Hub Owner can cancel or re-activate a subscription.
- All accounts, locations, and data will be deleted if your account is not re-activated within 90 days.
- If you re-activate your subscription, you will be charged for the next month immediately upon reactivation even if you already pre-paid for the month before canceling.
- If you only need to pause your subscription temporarily, find instructions in this article.
To Cancel Your Subscription:
Click on your hub name at the top right then select Settings when the menu appears.
2. Click Cancel Subscription.
3. Note the warning. If you wish to proceed, click
on the popup window
To Re-Activate Your Subscription:
You must have a method of payment on file before your subscription can be reactivated. Check for a payment method and add one if needed by clicking Billing under your hub name in the top right corner.
1. Click on the hub name on the top right then select Settings when the menu appears.
2. Select Re-Activate Subscription then click Confirm to continue.
3. You will see a confirmation at the bottom of the screen.
Still having issues?
Send us a ticket and we will get back to you.
Activate an Expired Trial
Follow these instructions to activate your expired Power My Analytics trial. Begin at hub.powermyanalytics.com Log in as the hub owner for the subscription that you wish to reactivate. Only the hub owner can manage the subscription. If you see a ...
Managing your subscription
Get all of your billing and account questions answered here. Hub Management Change Hub Owner's Email Address Migrate Connections to a New Hub Re-Activate an Expired Trial Manage and Remove Accounts Pause or Resume My Subscription Cancel or ...
Where Can I Find My Subscription ID?
You may be asked for your subscription ID to receive promotions or help with a technical issue. This article will show you where to find it. Go to your Hub Settings Your subscription ID will display in the middle of the page.
Pause or Resume My Subscription
Follow these instructions to temporarily pause or resume your Power My Analytics subscription. To Pause Your Subscription: Data updates will not occur while your subscription is paused. However, disconnecting your data source or sources will not ...
Do I need to sign up for more than 1 month to use your services?
No. You can sign up and use our connectors and call tracking for as little as 1 month. Just cancel your subscription at any time.