How to Connect to Amazon Seller

How to Connect to Amazon Seller


The following video and article provide instructions for connecting to Amazon Seller.




Access Permissions

Account administrators

An administrator of the Amazon account can connect or grant access to other accounts to connect.

Agencies and others

Any other email address requires its own Amazon account to gain access.

Have an administrator add you to their account by going to Settings > User Permissions.



The administrator will enter the name and email address associated with your Amazon account and Send Invitation.



Once you have accepted the invitation, ask the Administrator to go to Manage Permissions and provide these minimum permissions to your account.



Inventory - View level access.



Orders - View Level Access.



Reports - View Level Access. 



Performance - Both View and View & Edit Level Access. 





Connect to Amazon in your Hub

Go to the Amazon Data Source in your Hub.

Select the main Marketplace that corresponds with your seller account.



Give the account a name you can remember. If you sell in more than one region, indicate the region in the name.



If the account uses Fulfillment By Amazon (FBA), select Yes.  If all orders are fulfilled by the merchant, select No.



Click the Connect button. Authenticate your account in the pop-up window.



Approve all permissions requests on the consent pop-up and click Confirm.



Upon successful connection, the Amazon Seller account will display on the page with a link to create a report.

Troubleshooting Issues Connecting To Amazon Seller

This error will appear if the Administrator did not grant sufficient permissions. 

 
If you see this screen, you must enable two-step verification to proceed.



How to manage multiple accounts

Log into Amazon Seller Central and select the account or brand that you want to report on.

 

In a new tab, log into your Hub and add it as a New Data Source.



Regions and Marketplaces in Sources

Within each Amazon Seller region, there are multiple marketplaces:

Region
Marketplaces
North AmericaBrazil, Canada, Mexico, USA
EuropeUAE, Germany, Egypt, Spain, France, UK, India, Belgium, Italy, Netherlands, Poland, Saudi Arabia, Sweden, South Africa, Turkey
Far EastSingapore, Australia, Japan

The Sources page of your Hub will only list connected Amazon Seller Central accounts at the region level. The listed data sources will not be broken down by marketplace. If you sell in marketplaces across multiple regions, you will need to add a new account for each region.


    Still having issues?
    Send us a ticket and we will get back to you.
      • Related Articles

      • Troubleshooting Amazon

        Most errors that occur in Amazon reports can be fixed easily without the need to wait for a response from our support team. This article will help you find everything you need to troubleshoot your Amazon reports. If you have questions about regions ...
      • Which Amazon Seller Central Markets Are Supported? Do I Need More than One Account?

        This article will help you understand how we calculate accounts in our Amazon Seller Central connector and how to filter sales by Marketplace in your reports. Billing and Accounts For billing purposes, each region counts as one account under the ...
      • Why Do the Sales Numbers Not Align with My Amazon Seller Central Reports?

        There are several reasons you might see different numbers when comparing the Amazon Seller connector with Amazon's reports. This article will help you troubleshoot reports that show different numbers from Amazon's in-house reporting. Minimizing ...
      • How to Connect to Amazon Ads

        Connecting to Amazon Ads is a complex process that can take several days. You will need a login, API access, a client ID, and a client secret. This article will show you how to acquire everything you need. Step 1: Create Your Login with Amazon (LwA) ...
      • Amazon Ads Error: Invalid Scope

        This article will address the following error: "Invalid Scope" while connecting to Amazon Ads. Cause During the process of assigning API access to your LwA Application, the proper scopes were not selected or approved by Amazon. Solution Reapply for ...