Error: Exporting report '[report name]', the owner of the report has left the organization. Please assign a new owner.

Error: Exporting report '[report name]', the owner of the report has left the organization. Please assign a new owner.

Info
This article explains what to do when you encounter an error message indicating that a report owner has left your organization when attempting to export to BigQuery.

Error Message

Error: Exporting report '[report name]', the owner of the report has left the organization. Please assign a new owner.

Cause

This error occurs when trying to run a Data Explorer report if the report being exported to BigQuery is owned by a user who is no longer a part of your Power My Analytics hub.

Alert
This issue requires assistance from our support team to resolve. Please follow the solution steps below to get this fixed quickly.

Solution

  1. Submit a support ticket to our customer support team.
  2. Our team will investigate and fix this issue directly in your hub. Once resolved, we will notify you that the fix has been completed.
  3. After receiving our notification, you can retry running the Data Explorer report.
The error will be resolved once our support team has completed the fix, and you will be able to proceed with your BigQuery export as normal.

    Still having issues?
    Send us a ticket and we will get back to you.
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