Error: Your Connection Is Not Private

Error: Your Connection Is Not Private

This article will assist with the following error:

"Your connection is not private" pop-up when attempting to connect to a data source.

Chrome security warning.


Cause

Power My Analytics will always make sure our security certificates are current. If you are receiving this error, your terminal may be having difficulty verifying security certificates.

Solution

Your workplace IT department will be able to help you best, but here are some steps you can try on your own:
  1. Turn off your antivirus software.
  2. Check that your date and time are accurate.
  3. Clear your browser's cache and try again.

    Still having issues?
    Send us a ticket and we will get back to you.
    Submit a ticket

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