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Giving edit access to support@powermyanalytics.com is the best way to expedite ticket resolution. This article will show you how to provide all of the needed permissions from each reporting tool.

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Power My Analytics requests edit access to your report so that we can efficiently obtain more information about your report's configuration and speed up the resolution of your issues. Granting edit access to your report enables us to quickly inspect all of the elements of your report and allows us to find out the possible causes of any problems.

In Data Studio, report and data source access must be granted separately.

Click Share. Select Add People then type support@powermyanalytics.com . 

Use the drop down box to select Editor, then click Send.

Select Copy Link. Copy the link and paste it to your ticket.

At the top of the page, click Resource then select Manage Added Data Sources.

Find the data source that requires support and click Make Reusable. Select Grant report editors access and click Make Reusable.

Click the launch icon next to the source name.

Click Share and enter support@powermyanalytics.com in the email field. Select Editor from the dropdown menu then click Send.

Click Share on the top right side of your report. Upload your report to your OneDrive or other cloud storage.

Enter support@powermyanalytics.com.

Click the pencil icon and select Can edit.

Then click Send.

Click Share then enter support@powermyanalytics.com.

Select Editor from the dropdown box, then click Send.