To switch to a Business or Creator account, go to Settings > Account and select Switch to professional account.
The First Time You Connect
To add the correct Instagram account, you must be logged into that account in your browser. Open an Incognito window in your browser to log into the correct Instagram account before connecting with Power My Analytics.
Reels Reporting
The Instagram API now supports reels. However, it is still in development. Data may fluctuate as Instagram perfects these new changes.
To see reels, add the dimension Media Product Type to your chart with metrics Likes Lifetime, Comments Lifetime, and Total Interactions Lifetime.
Reels API Limitations
- When reporting reels, use Plays in place of Video Views.
- Engagement data is not available for reels.
Stories Reporting
Duplicate Stories
Data for Instagram Stories is a lifetime value. If you use the Date field in a report with Stories, the report will return all appearances of the Story and may return duplicate values. Instead, use the Timestamp field. This will omit the duplicate values and report each Story only once.
Many of Instagram's Insight key metrics are lifetime and cannot be backfilled. We will begin gathering data for these metrics from the first time you create a report, so make sure to include today in your reporting range.
Non-lifetime metrics can be backfilled up to 1 year.