If your Instagram account shows "0 pages" or doesn't appear when connecting to Power My Analytics, it's likely not connected to a Facebook Business Manager account.

Issue

Cause

Solution

1. Add Facebook Page to Business Manager:
   • Go to business.facebook.com
   • Navigate to Business Settings > Pages
   • Click Add and select Add a Page
   • Follow the prompts to add your Facebook Page
2. Verify Instagram-Facebook Page Connection:
   
   • Go to your Facebook page and open the Manage Page side menu, then click Meta Business Suite.
     
     
   • In the Meta Business Suite sidebar, select Settings.
     
     
   • Under Accounts, click on Pages.
     
     
   • Select your Facebook page from the left column and click the Connected assets tab.
     
     
   • Confirm that your connected Instagram account is listed as a connected asset. If your Instagram account is successfully connected to your Facebook page, it will be listed under Instagram account.
     
     
3. Verify Permissions:
   • In Facebook Page Settings > Manage and view access
   • Check People with Facebook access section
   • Ensure you have admin access to both the Page and Instagram account
4. Reconnect in Power My Analytics:
   • After making these changes, go to your PMA hub
   • Navigate to Sources
   • Disconnect and reconnect your Instagram Insights data source
     

Remember: Having an Instagram account linked to a Facebook Page is not enough. The Facebook Page must also be part of a Business Manager account for API access to work properly.