No Data on Amazon Seller Report That Previously Worked

No Data on Amazon Seller Report That Previously Worked

This article will address the following error:

Reports that previously worked now display No Data. You see the error pictured below in your Hub.

The Logs page under the Sources section in the PMA hub, showing error messages for an Amazon account.

Cause

When a user is granted access to an Amazon account, the access expires after one year. 

Solution

Renew the user's access to the Amazon account.

Amazon's configuration page to manage user access to the Amazon account associated with your Amazon connector.

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