Troubleshooting Instagram

Troubleshooting Instagram


Most of the difficulties our customers have with Instagram are easy to solve independently without the need to wait for a support ticket reply. This article will help you find everything you need.


Instagram Ads

All the latest about Instagram Ads' API changes:
Difficulty connecting can usually be fixed very easily. Try these articles before you submit a ticket:
If you are encountering missing or incorrect data, you can read about how to fix most of those errors here:


Instagram Insights

Try these articles if you are having difficulty connecting:
  1. Error Connecting to Instagram Media Insights
  2. Community Connector Error: This Instagram Account Is Not Connected to a Facebook Page
  3. Facebook/Instagram Connector Authorization Error
  4. Error: Instagram Account Is Not Connected to a Facebook Page
If your data seems to be missing, try these articles first:
  1. Instagram Insights Posts Data is Inflated
  2. Instagram Insights Time Zone Mismatch
  3. Why Am I Not Seeing Insights for Some of My Old Instagram Posts?
  4. Instagram Insights Data Is Missing from My Report
  5. Past Two Days of Data Missing on Instagram Insights
  6. Instagram Insights Reach and Engagement Numbers Are Low





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