Error in Report
BigQuery Export Limitations
Your data exports to BigQuery may encounter errors in certain situations such as large export sizes. This article will show you how to identify and correct errors with your BigQuery exports. Export Limitations If you are using connectors other than ...
Community Connector Error: Current Combination of Data Breakdown Columns Is Invalid
When using your Facebook Ads reports in Looker Studio, you may receive a connector error from trying to combine two or more dimensions that Facebook's API cannot combine. This article will show you how to identify and fix the error. This article will ...
Community Connector Error: Authorization Error - (#10) Application Does Not Have Permission for This Action
This article will address the following error: Authorization Error - (#10) Application does not have permission for this action. Cause The Instagram Insights account in use does not have the appropriate permissions to connect via Power My Analytics. ...
How to Avoid Duplicate Reports in Looker Studio
After making a copy of a report, you may notice that changes made to the copy reflect on the original. This article will show you how this happens and how to fix it. What Is a Duplicate Report? When a copy is made, selecting from available data ...
Troubleshooting Calculated Fields in Looker Studio
This article will assist with calculated fields that are displaying incorrect results. Check Parentheses The most common cause of calculated field errors is missing parentheses. Type SUM(fieldname) around each field to obtain correct results.
Missing Campaigns in Google Ads
This article will address the following issue: Performance Max campaigns do not appear in report. Cause Performance Max campaigns can only be reported at the Campaign level. Solution Ad group or Ad level reports will not include Performance Max ...
Facebook Error: Selected Metric Can Only Be Requested in 1/7/28 Day Periods
This article will address the following issue: Some Facebook metrics can only be requested in 1/7/28 day periods. Cause Facebook Insights fields that count individual users can only be summed in 1 day, 7 day, or 28 day periods. Reach is the most ...
PMA Error: Selected Dimensions Can Only Be Requested with URL Impression
This article will address the following error: PMA Error: Selected dimensions can only be requested with URL impression as report settings table. Cause Page and Search Appearance dimensions can only be retrieved while the Tables are set to URL ...
No Data on Amazon Seller Report That Previously Worked
This article will address the following error: Reports that previously worked now display No Data. You see the error pictured below in your Hub. Cause When a user is granted access to an Amazon account, the access expires after one year. Solution ...
Unable to Schedule Refresh in Google Sheets
This article will address the following error: Unable to schedule refresh in Google Sheets. Error shown is "Exception: Bad Value." Cause Google Sheets requires you to set a Time Zone. Solution Go to File > Settings. Choose the appropriate time zone ...
Past Two Days of Data Missing on Instagram Insights
This article will address the following issue: Instagram Insights data is missing for the previous 48 hours. Cause Instagram Insights' API intentionally delays some metrics, like Daily Follower Count, by up to 48 hours. All of Instagram Insights' API ...
Basic Troubleshooting
Most errors can be solved easily and independently. This article will guide you through some basic troubleshooting steps to get your reports looking great as quickly as possible. Click "See Details" on the Error Description If your report was made ...
Error: Instagram Account Is Not Connected to a Facebook Page
This article will address the following issue: You repeatedly receive this error in your report even though the account is verifiably connected to Facebook. This Instagram account is not connected to a Facebook Page. See the following article for how ...
Custom or Calculated Fields Show the Wrong Numbers
This article will address the following issue: Custom fields in a Data Studio report return inaccurate calculations. Solution Type SUM () around each of the fields in your formula.
How to Share Edit Access to Your Reports
Giving edit access to support@powermyanalytics.com is the best way to expedite ticket resolution. This article will show you how to provide all of the needed permissions from each reporting tool. Data Studio In Data Studio, report and data source ...
Time Zones Do Not Align with Walmart Seller Center
This article will assist with the following error: Time zones in report do not match time zones in Walmart Seller Center. Cause Power My Analytics is missing Shipping permissions from Walmart. Solution Log into your Walmart Developer Portal and find ...
How to Create Working Age and Gender Charts
Many of our clients have difficulty creating age and gender charts in their reports. This article will tell you everything you need to know to create a functioning age or gender table with most connectors. Match [collection] fields Most demographic ...
What to Do When a Report Is Loading Slowly
We understand how frustrating it is when you take time to build a report and it is loading very slowly or timing out. This article will help you with some troubleshooting steps you can use to get your reports loading quickly again. Use a Shorter Date ...
Restrictions for Off-Facebook Action Metrics
Facebook's updates following the iOS14 release have changed the metrics they are able to collect. There is now a lot less demographic information to use in reports. This article will help you understand the changes to breakdown reports. This article ...
Community Connector Error: Invalid Combination with a Collection
This article will help to resolve the following community connector errors. Cause This error occurs when two incompatible fields are placed in the same table together. In this example, Total People Who Viewed By Country could not be combined with ...
Results Field Does Not Work
This article will address the following issue. Results field shows zeroes. This may occur in Facebook or Instagram's Ads connector. Cause Facebook does not allow aggregation of data across attribution windows. The Results metric will also not include ...
Facebook and Instagram Insights Time Zone Mismatch
This article will address the following issue: The time in a Facebook or Instagram Insights report does not match the time shown in Facebook Creator Studio. Cause Facebook and Instagram's APIs format all of their data to match the time zone at their ...
Google Sheets Error: "Error: Sheet does not exist:"
This article will assist you with the following error: "Error: Sheet does not exist:" Cause You have renamed a sheet after creating a report. You will need to update the PMA Configuration page and refresh the report list. Solution Go to the PMA ...
Choosing the Right Metrics for Website Actions and Pixels Performance Reporting
Learn how to find the right fields in Looker Studio to correctly report on Facebook Ads metrics including dealing with misaligned data. Accurately reporting your metrics will help you track leads, conversions, revenue, and Facebook Ads ROI. Because ...
A Facebook Ads Account Is Missing From The List When Trying To Create A Report
This article will help you to resolve the following problem: One or more Facebook accounts are missing from the list when trying to create a report. Cause When you connect to Facebook in the Hub, only accounts that are already added to your Business ...
Community Connector Error: No Queries for Report Type Account_daily
This article will assist with the following error: No queries for report type account_daily Cause A date range has not been specified. Solution Add a date range selector to the report page.
Connector Error: Can’t Mix and Match Fields from Different Tables
This article will help you to solve the following Community Connector Error: Cause You will receive this error when you have attempted to create a chart with two or more fields that do not share a common table. It is important to ensure that all ...
Error: This action is not supported while logged into multiple accounts in the same domain or multiple consumer accounts. Please log out and try again.
This article will assist you with the following error: "Error: This action is not supported while logged into multiple accounts in the same domain or multiple consumer accounts. Please log out and try again." Cause Connecting to Looker Studio ...
Looker Studio Error Troubleshooting Guide
Getting an error in Looker Studio? Click on the wrench icon or "See details" link to find the error details. Common Errors Error: You must select a valid config when connecting to the data-source Error: This action is not supported while logged into ...