Missing or Incorrect Data
Meta Business Suite Reach and Engagement Numbers Do Not Align with Facebook Insights Reports
Reach and engagement metrics in Meta Business Suite may appear lower than in your PMA Facebook Insights reports. This article will help you find the correct figures. Cause Meta Business Suite's Insights Overview section only reports organic reach and ...
Facebook Insights Lifetime Reach Has Lower Number Than Daily Total Reach
Facebook Insights reports of Lifetime Reach can show a value that is lower than daily Total Reach. This article will help you identify and troubleshoot the issue. This article will address the following issue: In your Facebook Insights reports, the ...
Instagram Insights Reach and Engagement Numbers Do Not Match
This article will help you troubleshoot reach and engagement data that does not match in your Instagram Insights report. Note: The Engagement metric is deprecated as of January 2024. Causes If you are comparing to Meta Business Suite: Instagram's API ...
Missing Demographic Data in Facebook Insights
This article will help you troubleshoot missing Facebook Insights demographic data in your PMA reports. Cause Facebook Insights has API limitations regarding demographic data. If there are fewer than 100 views, or the most recent 3 days are included, ...
How to Create a Scorecard for Conversions in Facebook or Instagram Ads
Scorecards with total conversions do not work in Data Studio because Meta does not send this data. However, with our sheets add-on solution, you can create this information and import it to Data Studio for a seamless blend into your report. This ...
Pinterest Analytics Following Count Is Inflated
This article will address the following issue: Following Count is higher than in Pinterest's UI. Cause This is not an error. Pinterest's API includes accounts and interests in following_count. We have submitted feedback to Pinterest about the ...
Missing or Delayed Data in Google Business Profile
This article will address the following issue: Up to 4 days of data are missing or delayed in Google Business Profile. Cause This is a known feature of the Google Business Profile API. Data can be delayed by up to 4 days. If more than 4 days of data ...
Incorrect Summary Row Whenever Filter Is Applied
This article will address the following issue: Data in the summary row for Unique fields is incorrect whenever a filter is applied in Looker Studio. This bug only affects Unique fields. Cause This is an issue with Looker Studio and Google Sheets that ...
Missing or Delayed Data in YouTube Analytics
This article will assist with the following problem: YouTube Analytics data is missing for today and yesterday. Cause To ensure the best quality analytics, YouTube delays the release of analytics data by up to 48 hours. Solution Wait two full days ...
Why Can't I Create Breakdowns by Objective in Facebook or Instagram Ads?
This article will help you learn to make breakdowns by Objective in Facebook and Instagram Ads. Problem Breakdowns by Objective are available in Facebook Ad Manager, but they are not available in the API. Attempts to create a breakdown by objective ...
Incorrect Inventory Numbers from Amazon Seller
This article will assist with the following problem: Inventory numbers in an Amazon report are bloated or incorrect. Cause The most common cause of this problem is a missing marketplace dimension or filter. Even if you configure your account to ...
Missing Data in Google Sheets Report
This article will assist with the following issue: A Google Sheets report is missing data or does not show enough data for a date range. Cause Power My Analytics' Google Sheets connector defaults to a 1,000 row limit. Solution Check the sidebar under ...
Instagram Insights Data Is Missing from My Report
This article will assist with the following issue: Certain Instagram Insights data is missing. Cause Many of Instagram's Insight key metrics are lifetime. Instagram's API does not collect historical data for lifetime metrics. We will begin saving ...
Why Am I Not Seeing Insights for Some of My Old Instagram Posts?
This article will address the following issue: An Instagram account that was previously a personal account but has converted to a business account may be missing media insights metrics from before the conversion. Missing data will include: Engagement ...
Reach And/or Frequency Not Working in Pinterest Ads Report
This article will address errors in Pinterest Ads reports that include Reach and Frequency. Reach or Frequency data may be incorrect when the report covers a time frame of more than 185 days (approximately 6 months). Cause Reach and Frequency are ...
Understanding Changes to Facebook and Instagram Ads Attribution with iOS14 and Above.
New privacy regulations have presented challenges for attribution tracking. In response, Facebook has made a lot of changes to keep pace with Apple's iOS14 and above. This article will help you understand what you need to know to get the most out of ...
Missing Sums on Facebook or Instagram Ads Campaign Reports
Facebook's attribution reporting has undergone some changes that may affect your reports. This article will help you understand how to compensate for new challenges with their API. This article will help you to resolve the following problem: You may ...
Instagram Insights Posts Data is Inflated
This article will help to resolve the following problem: An Instagram Insights report shows data for posts that does not align with the data shown in Instagram's own analytics. Cause Most of the time, our customers find this error in Google Sheets ...
LinkedIn Ads Grand Total Displayed Does Not Match the Sum of the Values in Some Charts
This article will assist with the following problem: Grand Total lines in LinkedIn Ads reports do not match the sums of the values. In LinkedIn Ads reports on Looker Studio, some totals displayed do not appear to be accurate. In the following ...
Some Fields in My Report Say “No Data."
This article will help to solve the following error in Looker Studio: Cause Looker Studio reports may display "No data" when there is data missing from the data warehouse. Resolution Check the date range specified on the report. Select a date range ...
Why Do the Sales Numbers Not Align with My Woocommerce Sales Reports?
There may be several different reasons that your WooCommerce data is not aligning. This article will help you find the cause and fix your reports. Order Status WooCommerce's API reports all orders including completed, pending, processing and more. ...
Why do the sales numbers not align with my Shopify Sales Reports?
This article will help you to understand some of the discrepancies you may see between Shopify Sales Reports and the reports you make with our connectors. There are many potential causes for missing or incorrect data in your Shopify report. Time ...
Missing Pages in Facebook Insights
Sometimes, Facebook changes app permissions and they need to be refreshed. This can cause frustration when you're trying to connect to Facebook Insights and you see missing pages. This page will help you get back on track. This page will assist you ...
Why Do the Sales Numbers Not Align with My Amazon Seller Central Reports?
There are several reasons you might see different numbers when comparing the Amazon Seller connector with Amazon's reports. This article will help you troubleshoot reports that show different numbers from Amazon's in-house reporting. Minimizing ...