Facebook and Instagram Insights Time Zone Mismatch

Facebook and Instagram Insights Time Zone Mismatch

This article will address the following issue:
The time in a Facebook or Instagram Insights report does not match the time shown in Facebook Creator Studio.

Cause

Facebook and Instagram's APIs format all of their data to match the time zone at their headquarters (UTC -8:00 or UTC -7:00 during daylight saving time). 

Solution

Our connectors can only retrieve the data as Facebook sends it. 
Our tech-savvy customers' insights are always valuable to us. If you find your own solution, please share it with our support team!

    • Related Articles

    • Troubleshooting Instagram Insights

      Most of the difficulties our customers have with Instagram are easy to solve independently without the need to wait for a support ticket reply. This article will help you find everything you need. Try these articles if you are having difficulty ...

    • Facebook Insights Data Connector User Guide

      Facebook Insights provides valuable data about your Facebook Page's performance, audience, and content engagement. This guide will help you set up and use Facebook Insights as a data source in Power My Analytics. Prerequisites Before connecting ...

    • Instagram Insights Data Connector User Guide

      Instagram Insights provides valuable data about your Instagram business or creator account's performance, audience, and content. This guide will walk you through connecting Instagram Insights to Power My Analytics and creating reports with the data. ...

    • Find Your Facebook Insights Fields in PMA

      This article maps each field shown in the Meta Business Suite Insights interface to its corresponding field label in Power My Analytics' Facebook Insights data connector. Use these tables to quickly locate your Facebook Insights metrics within PMA ...

    • Why Am I Not Seeing Insights for Some of My Old Instagram Posts?

      This article will address the following issue: An Instagram account that was previously a personal account but has converted to a business account may be missing media insights metrics from before the conversion. Missing data will include: Engagement ...