Troubleshooting Amazon Ads

Troubleshooting Amazon Ads

Info
Most errors that occur in Amazon Ads reports can be fixed easily without the need to wait for a response from our support team. This article will help you find everything you need to troubleshoot your Amazon Ads reports.
If you have questions about setting up and configuring your Amazon Ads data source to connect to Power My Analytics, try this article:
  1. How to Connect to Amazon Ads
If you've added a new store in Amazon Ads and it isn't appearing, see this article:
  1. Amazon Ads: New Store Added after Connecting Does Not Appear as Option or in Hub
If you have questions about changes to available fields in Amazon Ads or authorization requirements, see these articles:
  1. Amazon Ads October 2024 Deprecated and New Fields
  2. Amazon Ads July 2025 Required Authorization Update
If your Amazon Ads report shows $0 values or is missing some dates, see this article: