Troubleshooting Shopify

Troubleshooting Shopify

Info
Most of the difficulties our customers have with Shopify are easy to solve independently without the need to wait for a support ticket reply. This article will help you find everything you need.
Try these articles if you are having difficulty connecting:
  1. How to Connect to Shopify
If your data seems to be missing or incorrect, try these articles first:
  1. Why Do the Sales Numbers Not Align with My Shopify Sales Reports?
    (covers refund and return dating, orders edited after the order date, fulfillment status filtering, and other comparison differences)
  2. Missing POS Location Name Data in Shopify