Custom Plan Guide

Custom Plan Guide

InfoOur Custom plan is a premium offering specially tailored for clients who require advanced tools, flexible data options, and personalized support. This article will explain the features and benefits of the Custom plan.

Exports

Exports to BigQuery, SQL Warehouse, FTP, and other destinations may be optionally available depending on the terms of your specific Custom plan agreement. If your Custom plan includes exports, you can seamlessly export your marketing data to your preferred data infrastructure.

Data Warehousing

Custom plan subscribers have access to two data warehousing options:

  • PMA's Google Cloud warehouse — The standard option for all plans, including Custom. Your data is warehoused in PMA's managed Google Cloud infrastructure. During onboarding, you can choose whether your data is stored in a US Data Center (US-Central1, Council Bluffs, Iowa) or an EU Data Center (Europe-West3, Frankfurt, Germany).
  • Sovereign SQL Warehouse — A Custom plan exclusive feature that gives you complete ownership and control of your data by storing it in your own self-hosted MySQL database, on infrastructure you choose and manage.
Info
Looking for EU data residency? The option to warehouse your data in PMA's EU Data Center (Frankfurt, Germany) is available to all subscribers on any plan — not just the Custom plan. This option is selected during the onboarding process when you first create your hub. A Custom plan is not required purely for EU data residency. For more information, see Choosing a US or EU Data Warehouse Region.

The Sovereign SQL Warehouse goes beyond data residency to provide full data ownership and self-hosted control. It is the right choice when your organization requires:

  • Complete ownership of your data, stored in a database you control
  • The flexibility to host your database on any MySQL-compatible infrastructure, including within a specific country or region of your choosing
  • The ability to take your data with you if you stop using Power My Analytics
  • Direct access to your marketing data in BI tools like Tableau, Looker, and Power BI via a MySQL connection
  • Compliance with data sovereignty requirements that go beyond EU data residency

For full details on setting up and using the Sovereign SQL Warehouse, see Power My Analytics' Sovereign SQL Warehouse Solution.

Data Destinations

Custom plan subscribers have access to PMA's Data Studio community connectors. Data destination exports (BigQuery, SQL, FTP, etc.), the Google Sheets app, and the Microsoft Excel add-in may be optionally available depending on the terms of your specific Custom plan agreement. Please discuss feature availability with your dedicated representative.

Hourly Refreshes

Hourly data refreshes may be optionally available depending on the terms of your specific Custom plan agreement. If your Custom plan includes hourly refreshes, you can retrieve updated data from your data sources on an hourly basis, ensuring your reports always reflect the most current information available.

API Access

API access is included with every PMA plan, subject to per-plan rate limits, request quotas, and row quotas. On the Custom plan, your API rate limit is 60 requests per minute, and your request quota and row quota are negotiated with your sales representative to fit your needs. Use the API for programmatic access to your marketing data for custom integrations and advanced automation workflows. See Get Started with Power My Analytics API for details.

Support

Custom plan subscribers receive end-to-end onboarding and a dedicated representative who is familiar with your account and your company's needs. Your dedicated representative will provide personalized support via email and phone.

Contracts and Agreements

The Custom plan offers flexibility for enterprise requirements, including:
  • Service Level Agreements (SLAs)
  • Non-Disclosure Agreements (NDAs)
  • Custom contracts tailored to your organization's needs

Custom Pricing

The Custom plan provides customized features and quotas to accommodate your specific needs. Pricing is tailored based on your requirements.
Info
Please contact our sales team to discuss pricing for the Custom plan.

Still Have Questions?

No worries — we're happy to help!

🔗 Contact our Support Team