Troubleshooting Facebook Ads

Troubleshooting Facebook Ads

Info
Meta's Facebook Ads API is complex and often difficult to work with due to continuous changes and little documentation or support. Here you will find the most up-to-date information we have to troubleshoot issues that arise while making Facebook Ads reports.

Difficulty connecting can usually be fixed very easily. Try these articles before you submit a ticket:
  1. Facebook Ads Authorization Error: "Error validating access token"
  2. Facebook Ads Error: Business Management Permissions Are Required to Access This Field
  3. A Facebook Ads Account Is Missing From The List When Trying To Create A Report
If you are encountering missing or incorrect data, you can read about how to fix most of those errors here:
  1. Facebook Ads Data Connector Limitations
  2. Missing Sums on Facebook Ads Campaign Reports
  3. How to Create a Scorecard for Conversions in Facebook Ads
  4. Results Field Does Not Work
  5. Choosing the Right Metrics for Website Actions and Pixels Performance Reporting
  6. Why Can't I Create Breakdowns by Objective in Facebook Ads?
  7. Community Connector Error: Current Combination of Data Breakdown Columns Is Invalid