Power My Analytics offers two LinkedIn data connectors, LinkedIn Ads and LinkedIn Companies, for reporting on your advertising performance, company page analytics, and revenue attribution data. This article is a central index of troubleshooting resources to help you resolve common issues with your LinkedIn connectors.

Getting Started with LinkedIn Connectors

If you are new to LinkedIn reporting or need help setting up your data sources, start with these guides:

1. LinkedIn Ads Data Connector User Guide – How to connect your LinkedIn Ads account, create Looker Studio reports, and understand available metrics including Revenue Attribution Report data
   
2. LinkedIn Companies Data Connector User Guide – How to connect your LinkedIn company page, create Looker Studio reports, and track page performance metrics
   
3. Basic Troubleshooting – General troubleshooting steps that apply to all PMA connectors, including how to read error messages and reconnect data sources

Authorization and Connection Errors

If you are experiencing errors when connecting your LinkedIn account or authenticating your data source, start here:

1. LinkedIn Authorization Error: Could Not Refresh Access Token Without refresh_token or Credentials – How to resolve token expiration errors by disconnecting and reconnecting your LinkedIn data source in the hub
   
2. How to Reconnect a Disconnected Data Source – Steps to reconnect a LinkedIn data source that has become disconnected from your hub due to expired credentials or other issues
   
3. Disconnect and Reconnect a Source from Your Hub – How to fully disconnect and re-authenticate a LinkedIn data source in your hub to resolve persistent authorization errors

Data Discrepancies and Missing Data

If you are seeing unexpected values, missing data, or grand total mismatches in your LinkedIn reports, start here:

1. LinkedIn Ads and LinkedIn Companies Grand Total Displayed Does Not Match the Sum of the Values in Some Charts – Why grand totals in LinkedIn reports may not match the sum of individual values, due to LinkedIn’s demographic privacy protections
   
2. Missing Posts in LinkedIn Companies Reports – Why some posts may not appear in your reports due to discrepancies between creation dates and publish dates, and how to adjust your date range to capture them

LinkedIn Business Manager Migration

The standalone LinkedIn Business Manager connector was discontinued on July 30, 2025. Revenue Attribution Report (RAR) functionality has been consolidated into the LinkedIn Ads connector. If you previously used the LinkedIn Business Manager connector, review these resources:

1. LinkedIn Business Manager July 30, 2025 Migration to LinkedIn Ads – Step-by-step migration guide for moving your Revenue Attribution Report data access from the LinkedIn Business Manager connector to the LinkedIn Ads connector

Deprecated Fields and API Changes

LinkedIn periodically deprecates fields and changes its API, which can affect your existing reports. Review these articles for information on past changes that may still be relevant:

1. LinkedIn Companies January 15, 2025 Deprecated Fields – List of LinkedIn Companies fields deprecated on January 15, 2025, including page view and custom button click breakdowns, and how to update affected reports

General LinkedIn Troubleshooting Tips

If you are unable to find a solution in the sections above, try these general troubleshooting steps:

1. Reconnect your data source. Many LinkedIn errors can be resolved by disconnecting and reconnecting your LinkedIn data source in your PMA hub. This refreshes your authentication credentials and restores data access.
2. Check access permissions. LinkedIn Ads requires at least Viewer access to the ad account, and LinkedIn Companies requires Super Admin access to the company page. Verify that the LinkedIn account connected to PMA has the required role.
3. Verify your date range. Some LinkedIn metrics have specific date range requirements. For example, Reach and Average Frequency are limited to 92 days, and Revenue Attribution Report metrics require a date range between 30 and 366 days.
4. Account for data delays. LinkedIn Companies data is delayed by up to 2 days, and LinkedIn Ads demographic data is delayed by up to 48 hours. Reports including today or yesterday may contain incomplete data.
5. Review connector limitations. Consult the LinkedIn Ads or LinkedIn Companies user guides for detailed information on data limitations, unavailable fields, and API restrictions that may explain unexpected behavior.

If you still need help after reviewing these articles, please contact our support team for assistance.