How to Reconnect a Disconnected Data Source

Sometimes a connected account can become disconnected from your Power My Analytics hub, causing errors in reports. This article will show you how to reconnect a disconnected data source in your hub and get your data moving again.

What Happens When a Data Source Disconnects?

Power My Analytics uses the data sources you connect from various platforms in order to retrieve your data, warehouse it, and load it into your reports and exports.

1. If your data source becomes disconnected, PMA can’t retrieve that data anymore.
2. This can cause errors or incorrect data in your reports.

Why Did My Data Source Disconnect?

Your connected data sources can become disconnected from PMA for a variety of reasons, such as expiration of access credentials. 

How Do I Reconnect My Data Source?

1. Follow these general instructions first: Disconnect and Reconnect a Source from Your Hub
   

If this does not resolve the error, see the specific instructions for the error message, affected connector or destination:

Amazon Ads

1. New Store Added after Connecting Does Not Appear as Option or in Hub
   

BigQuery

1. Error: Missing BigQuery Scopes

Facebook and Instagram connectors

1. Authorization Error - Error validating access token
   

Facebook Ads

1. A Facebook Ads Account Is Missing From The List When Trying To Create A Report

Google accounts using Google Workspace

1. Error 400: admin_policy_enforced
2. Google Account Disconnects When Using Google Workspace
   

Google Ads

1. Error: Missing Google Ads Scopes

Google Analytics 4

1. Error: Missing GA4 Scopes

Google Business Profile

1. Community Connector Error: Conflicting Selections in Connector Configuration
   
2. Error: Missing Google Business Profile Scopes

Google Search Console

1. Error: Missing Google Search Console Scopes

Google Sheets PMA Add-on

1. Google Sheets Error: "Please re-connect your account"
   

Instagram Ads

1. An Instagram Ads Account Is Missing From The List When Trying To Create A Report
   

Instagram Insights

1. Community Connector Error: Authorization Error - (#10) Application Does Not Have Permission for This Action
2. Community Connector Error: This Instagram Account Is Not Connected to a Facebook Page
   

LinkedIn connectors

1. LinkedIn Authorization Error - Could not refresh access token without refresh_token or credentials
   

LinkedIn Business Manager

1. LinkedIn Business Manager Error: We Cannot Find any Connected Enterprise Entity
   

ShipStation

1. How to Connect to ShipStation
   

YouTube Analytics

1. Error: Missing YouTube Analytics Scopes

Other error messages

1. Community Connector Error: You Must Select a Valid Config When Connecting to the Data Source
2. Connector Error: Please click "REFRESH AUTHENTICATION" and reauthenticate with Power My Analytics

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