Troubleshooting Instagram Insights

Troubleshooting Instagram Insights


Most of the difficulties our customers have with Instagram are easy to solve independently without the need to wait for a support ticket reply. This article will help you find everything you need.


Try these articles if you are having difficulty connecting:
  1. Error Connecting to Instagram Media Insights
  2. Community Connector Error: This Instagram Account Is Not Connected to a Facebook Page
  3. Facebook/Instagram Connector Authorization Error
  4. Error: Instagram Account Is Not Connected to a Facebook Page
If your data seems to be missing, try these articles first:
  1. Instagram Page Not Appearing in Manage Accounts
  2. Instagram Insights Posts Data is Inflated
  3. Instagram Insights Time Zone Mismatch
  4. Why Am I Not Seeing Insights for Some of My Old Instagram Posts?
  5. Instagram Insights Data Is Missing from My Report
  6. Past Two Days of Data Missing on Instagram Insights
  7. Instagram Insights Reach and Engagement Numbers Do Not Match
  8. Lifetime Impressions Scorecard Shows "No Data" When Using a Filter
  9. "Unable to Get Live Data for This Component" When Using Engagement or Post Engagement Rate