FAQ
My Organization Requires a Data Processing Agreement with Power My Analytics
For compliance purposes, some organizations may require a data processing agreement (DPA) from vendors such as Power My Analytics. This article explains how to request a DPA from our team. Requesting a Data Processing Agreement If your organization ...
Where Can I Obtain a Copy of Power My Analytics' ISO 27001 Certification?
ISO 27001 Certification Power My Analytics is ISO 27001 certified. You can download a copy of our certification via the attached file below.
How Can I Get Started with Embedded Analytics?
Access your Marketing Analytics from the Tools You Use Every Day At Power My Analytics, we integrate directly with the platforms you already use to put insights at your fingertips. Rather than constantly exporting data or toggling between tools, our ...
Why Don’t I See Taxes on My Invoice?
You may have noticed that there is no tax charge on your Power My Analytics invoice. Power My Analytics' software category is not subject to sales tax payments to the US government. That means there are no taxes included in your pricing.
What Magnitude Should I Use in Sample Data?
When utilizing Sample Data in Power My Analytics, users often inquire about the 'Magnitude' parameter. Magnitude is an optional field users can adjust to increase or decrease the size of the Sample Data set. What is 'Magnitude' in Sample Data? In the ...
What Seed Should I Use in Sample Data?
When using Sample Data in Power My Analytics, one frequently asked question is about the 'Seed' value. 'Seed' is an optional parameter users can enter to generate a consistent set of Sample Data. What is a 'Seed' in Sample Data? In the context of ...
Why Does PMA Request Permission to Access My Account?
When you first connect a data source with Power My Analytics, you'll be prompted to authorize permissions for PMA to access your account. Customers often want to know why access to their entire account is necessary just to read data from a source. We ...
Where Does Sample Data Come From?
Sample data used in marketing reports is generated through a combination of methods. Power My Analytics utilizes a random number generator to produce data points. Additionally, industry benchmarks play a crucial role in providing realistic and ...
Can I Customize Looker Studio Templates?
Yes, you can customize any Power My Analytics template for Looker Studio. Here are a few ideas to get you started. Brand Your Report In Edit Mode, you can right-click on our logo at the top and select Delete in the drop-down menu that appears. You ...
How to Add Another Email Address to Your Hub
Plans other than Enterprise only allow a limited number of users in your hub. However, you may still want to add another email address to receive bills and other communication about your PMA subscription. If you do not have an Enterprise plan, your ...
Why Did My Bill Increase?
Is your bill higher than you expected? This article will show you how to view a breakdown of your billing. To see a detailed breakdown of your bill, go to your hub. Click the three dots in the upper-right corner and click Billing. At the top right, ...
How Do I Remove My Credit Card?
This article will show you how to remove your credit card as a payment method for your PMA subscription. To remove your credit card, go to your hub and click the three dots in the upper-right corner. Select Billing. On the Billing Information page, ...
How Do I Change My Credit Card?
This article will show you how to change the credit card that is billed for your PMA subscription. To change the credit card being billed, go to your hub and click on the three dots in the upper-right corner. Select Billing. Scroll down to Billing ...
How Do I Add My Credit Card?
This article will show you how to add your credit card to your PMA subscription payment information. To add your credit card as a payment method, go to your hub. Click on the three dots in the upper-right corner and select Billing. On the Billing ...
When Will I Be Billed?
This article will help you find the billing date for your PMA subscription. You will be billed for the first time on the day your trial ends. Each following month, your account will be billed on that day. For example, if your trial expired on January ...
Will I Be Charged for the PMA Support User in My Hub?
If you've reached out to our support team, you may see a user called "PMA Support" in your hub. This is the profile used by our support team and you will not be charged any amount. In your PMA Hub, you may see the user "PMA Support" under Users after ...
What Time Does My Data Refresh?
After you create a report with PMA, your report's data will be updated automatically. This article explains how to choose the sync time for your data to refresh. When Does My Report's Data Refresh? Most connectors default to refresh every day at ...
When Will PMA Add a Klaviyo Connector?
Great news: Power My Analytics now offers a Klaviyo data connector! To get started using your Klaviyo data in PMA, please see the Klaviyo Data Connector User Guide.
How Does PMA Secure My Data?
Many of our clients are understandably invested in the security of their data and their clients' data. This article will show you how Power My Analytics keeps all of your warehoused data safe and secure. Where does the data go? Power My Analytics ...
Why Can’t I See All of My Accounts in My Hub?
Have you connected to a source but you cannot see all of the associated accounts in your Hub? This article will help you. Your Hub will only display accounts that have been used in reports. As long as all of your accounts appear in the connector ...
What Does It Mean When a Field Is Deprecated?
If a field in your report is no longer updating, the field may have been deprecated. This article will explain what it means when a field is deprecated and what you can do next. When we change the name of a field to include "DEPRECATED", that means ...
What Is Your VAT Identification Number?
Power My Analytics is based in the United States. We do not have a VAT identification number. For tax purposes, we offer downloadable documents with our W-9 information and Certificate of Residence.
How Do You Differ from Companies Like Supermetrics during API Outages?
Direct Connect vs. Warehousing Many Looker Studio connectors, like those offered by Supermetrics, provide a "direct API connect" service. This means that they connect directly to the Facebook Insights API and retrieve your data whenever you need it. ...
Where Can I Find My Subscription ID?
You may be asked for your subscription ID to receive promotions or help with a technical issue. This article will show you where to find it. Go to your Hub Settings Your subscription ID will display in the middle of the page.
Where Is My Data Warehoused?
Power My Analytics stores all data in Google's US-Central1 location. It is a low carbon cloud facility in Council Bluffs, Iowa. Need your data warehoused locally? Contact us to discuss our Hosted MySQL Enterprise plan that allows you to own your data ...
Is Power My Analytics GDPR Compliant?
We are! Please see our Privacy Policy for more information about how Power My Analytics is GDPR Compliant. Please contact us if you have any additional questions about your data and GDPR.
Why Use Google Sheets as a Data Destination?
Google Sheets solves several challenges that users face when reporting in Looker Studio. Blend Without Limits - You can only blend up to 5 data sources maximum in Looker Studio. In Google Sheets, there are no limits. - Blending in Looker Studio uses ...
What Fields Are Available In PMA's Connectors?
You can find the complete list of fields available for each connector in the Schema Explorer. Please see How to Use Schema Explorer.
What Are Business Locations?
Business Locations apply only to Google Business Profile reports. A Business Location in Google Business Profile refers to each brick-and-mortar office or storefront location at which a business operates. Google Business Profile tracks separate ...
Should I connect to Looker Studio, Google Analytics or Google Sheets?
Power My Analytics offers several ways to connect your data sources that can ultimately be sent to Looker Studio (or other dashboards). This article explains the pros and cons and when it is best to use each option. There are 3 options for connecting ...
Which Amazon Seller Central Markets Are Supported? Do I Need More than One Account?
This article will help you understand how we calculate accounts in our Amazon Seller Central connector and how to filter sales by Marketplace in your reports. Billing and Accounts For billing purposes, each region counts as one account under the ...
Do you have a newsletter?
If you’d like to receive product updates, you can subscribe to our newsletter here.
Why are the data connectors subscription services? Why can’t I just buy the data connectors in a one-time purchase?
Our connectors require that we create a database to store information on your website visitors and our cost depends on the size of the data we store for you. Since we store historical data for fast and always-available retrieval in your reports, this ...
Do I need to sign up for more than 1 month to use your services?
No. You can sign up and use our connectors and call tracking for as little as 1 month. Just cancel your subscription at any time.
How much does your service cost?
There is no cost to create an account with us. We offer various pricing for our data connectors and details can be found here.
What makes Power My Analytics different from their competitors, including Supermetrics?
One of our key differentiators is that we do not direct-connect to APIs. Instead, we store data in our servers (the same Google servers used by Google Analytics, Looker Studio and other Google products) so that the data is available at all times. ...
What is Power My Analytics?
We are a solution for providing Google and 3rd-party data (Facebook, Bing, MailChimp, etc.) into Looker Studio, Google Sheets, and other data destinations so that agencies and marketers can easily and cost-effectively report all of their data in one ...
I’ve already used the free trial and want to start paying for the service. where do I go?
Log in to your Power My Analytics account and enter a credit card or PayPal info in the "Billing" tab of your Hub.
Understanding how Looker Studio connectors are assigned to Power My Analytics accounts
One challenge with Looker Studio is when you create a subscription in our new connectors you are directed to Looker Studio’s platform and away from Power My Analytics. When connecting to the data source (Facebook, Bing, etc.), there is no way to ...
Do you offer monthly invoicing or only credit card billing?
We currently offer invoicing only to our Yearly Pro and Yearly Enterprise subscriptions. If you fit this description and would like to get started on invoicing, please send us a ticket at the link below. For monthly payments and all other plans, we ...