FAQ
How to Add Another Email Address to Your Hub
Plans other than Enterprise only allow a limited number of users in your hub. However, you may still want to add another email address to receive bills and other communication about your PMA subscription. If you do not have an Enterprise plan, your ...
Why Did My Bill Increase?
Is your bill higher than you expected? This article will show you how to view a breakdown of your billing. To see a detailed breakdown of your bill, go to your hub. Click the three dots in the upper-right corner and click Billing. At the top right, ...
How Do I Remove My Credit Card?
This article will show you how to remove your credit card as a payment method for your PMA subscription. To remove your credit card, go to your hub and click the three dots in the upper-right corner. Select Billing. On the Billing Information page, ...
How Do I Change My Credit Card?
This article will show you how to change the credit card that is billed for your PMA subscription. To change the credit card being billed, go to your hub and click on the three dots in the upper-right corner. Select Billing. Scroll down to Billing ...
How Do I Add My Credit Card?
This article will show you how to add your credit card to your PMA subscription payment information. To add your credit card as a payment method, go to your hub. Click on the three dots in the upper-right corner and select Billing. On the Billing ...
When Will I Be Billed?
This article will help you find the billing date for your PMA subscription. You will be billed for the first time on the day your trial ends. Each following month, your account will be billed on that day. For example, if your trial expired on January ...
Will I Be Charged for the PMA Support User in My Hub?
If you've reached out to our support team, you may see a user called "PMA Support" in your hub. This is the profile used by our support team and you will not be charged any amount. In your PMA Hub, you may see the user "PMA Support" under Users after ...
What Time Does My Data Refresh?
After you create a report with PMA, your report's data will be updated automatically. This article explains how to choose the time and time zone for your data to refresh. When Does My Report's Data Refresh? Most connectors default to refresh every ...
When Will PMA Add a Klaviyo Connector?
We have heard from many clients who are eager to use a Klaviyo connector on our platform. Unfortunately, Klaviyo does not currently offer an API that can support a Power My Analytics connector. Klaviyo Is Coming Soon! Q1 2023 Klaviyo has communicated ...
How Does PMA Secure My Data?
Many of our clients are understandably invested in the security of their data and their clients' data. This article will show you how Power My Analytics keeps all of your warehoused data safe and secure. Where does the data go? Power My Analytics ...
Why Can’t I See All of My Accounts in My Hub?
Have you connected to a source but you cannot see all of the associated accounts in your Hub? This article will help you. Your Hub will only display accounts that have been used in reports. As long as all of your accounts appear in the connector ...
What Does It Mean When a Field Is Deprecated?
If a field in your report is no longer updating, the field may have been deprecated. This article will explain what it means when a field is deprecated and what you can do next. When we change the name of a field to include "DEPRECATED", that means ...
What Is Your VAT Identification Number?
Power My Analytics is based in the United States. We do not have a VAT identification number. For tax purposes, we offer downloadable documents with our W-9 information and Certificate of Residence.
How Do You Differ from Companies Like Supermetrics during API Outages?
Direct Connect VS Warehousing Many Data Studio connectors, like those offered by Supermetrics, provide a "direct API connect" service. This means that they connect directly to the Facebook Insights API and retrieve your data whenever you need it. ...
Where Can I Find My Subscription ID?
You may be asked for your subscription ID to receive promotions or help with a technical issue. This article will show you where to find it. Go to your Hub Settings Your subscription ID will display in the middle of the page.
Where Is My Data Warehoused?
Power My Analytics stores all data in Google's US-Central1 location. It is a low carbon cloud facility in Council Bluffs, Iowa. Need your data warehoused locally? Contact us to discuss our Hosted MySQL Enterprise plan that allows you to own your data ...
Is Power My Analytics GDPR Compliant?
We are! Please see our Privacy Policy for more information about how Power My Analytics is GDPR Compliant. Please contact us if you have any additional questions about your data and GDPR.
Why Use Google Sheets as a Data Destination?
Google Sheets solves several challenges that users face when reporting in Looker Studio. Blend Without Limits - You can only blend up to 5 data sources maximum in Looker Studio. In Google Sheets, there are no limits. - Blending in Looker Studio uses ...
What Fields Are Available In PMA's Connectors?
You can find the complete list of fields available for each connector via the link on the connector page. Go to the main connectors page: https://www.powermyanalytics.com/connectors/ then click into any connector: then scroll down to find this link ...
What Are Business Locations?
Business Locations apply only to Google Business Profile reports. A Business Location in Google Business Profile refers to each brick-and-mortar office or storefront location at which a business operates. Google Business Profile tracks separate ...
What Are PMA Pro Metrics?
PMA Pro Metrics are popular metrics for social media, PPC and other data sources that are not available in the data source's reports or API. Many of them come from financial analysis or are enhancements to social media platforms. Power My ...
Should I connect to Looker Studio, Google Analytics or Google Sheets?
Power My Analytics offers several ways to connect your data sources that can ultimately be sent to Looker Studio (or other dashboards). This article explains the pros and cons and when it is best to use each option. There are 3 options for connecting ...
Which Amazon Seller Central Markets Are Supported? Do I Need More than One Account?
This article will help you understand how we calculate accounts in our Amazon MWS connector and how to filter sales by Marketplace in your reports. Billing and Accounts For billing purposes, each region counts as one account under the Amazon MWS ...
Do you have a newsletter?
If you’d like to receive product updates, you can subscribe to our newsletter here.
Why are the data connectors subscription services? Why can’t I just buy the data connectors in a one-time purchase?
Our connectors require that we create a database to store information on your website visitors and our cost depends on the size of the data we store for you. Since we store historical data for fast and always-available retrieval in your reports, this ...
Do I need to sign up for more than 1 month to use your services?
No. You can sign up and use our connectors and call tracking for as little as 1 month. Just cancel your subscription at any time.
How much does your service cost?
There is no cost to create an account with us. We offer various pricing for our data connectors and details can be found here.
What makes Power My Analytics different from their competitors, including Supermetrics?
One of our key differentiators is that we do not direct-connect to APIs. Instead, we store data in our servers (the same Google servers used by Google Analytics, Looker Studio and other Google products) so that the data is available at all times. ...
What is Power My Analytics?
We are a solution for providing Google and 3rd-party data (Facebook, Bing, MailChimp, etc.) into Data Studio and Google Analytics so that agencies and marketers can easily and cost-effectively report all of their data in one place. We do the dirty ...
I’ve already used the free trial and want to start paying for the service. where do I go?
Log in to your Power My Analytics account and enter a credit card or PayPal info in the "Billing" tab of your Hub.
Understanding how Looker Studio connectors are assigned to Power My Analytics accounts
One challenge with Looker Studio is when you create a subscription in our new connectors you are directed to Looker Studio’s platform and away from Power My Analytics. When connecting to the data source (Facebook, Bing, etc.), there is no way to ...
Do you offer monthly invoicing or only credit card billing?
We currently offer invoicing only to our Enterprise and yearly customers. If you fit this description and would like to get started on invoicing, please send us a ticket at the link below. For monthly payments and all other plans, we accept payment ...